Customer Service-Order Entry Clerk

Department:  Sales & Marketing Department

Manager:   Toccara Bailey

Location:  Redlands, CA. 

Compensation: Full time salary plus benefits. (Non-Exempt Employee).   

In operation since 1962, Climet Instruments is a leading global manufacturer and provider of airborne particle counters and microbial air samplers, which have applications predominantly in biopharmaceutical, medical device, and life science industry. Climet's mission is to provide customers Value, Quality, and Innovation. 

As a valuable member of our team, you will quickly learn that "Quality is in our DNA." This applies not simply to the products we manufacture, but our desire that employees be mentally challenged to learn and grow their skillset with Climet, and to constantly improve. In business for 60 years, Climet offers new employees a team-based friendly work environment with a very stable organization. Climet is actively seeking sharp candidates that are loyal, self disciplined, and are looking for an opportunity for career development.


  •   Competitive Wage
  •   Medical Insurance: Monthly premiums 100% Company Paid
  •   401(k) Retirement Plan & Pension Plan
  •   Company Paid Life Insurance
  •   9-10 Days Paid Holidays
  •   Paid Sick Leave (PSL) and Personal Time Off (PTO)

  • * Benefits may vary depending job classification.

To apply complete a Climet Job Application, and email to

Required Skills
  • • Prior employment history reflecting stability
  • • High school diploma or equivalency required. Bachelor's in Marketing, Sales, Microbiology, Electronics, or another relevant field a plus.
  • • 2+ years of B2B quotation experience preferred.
  • • Strong interpersonal communication skills, written and verbal
  • • Outgoing personality with public speaking and presentation experience
  • • Excellent follow-up and organizational skills
  • • Ability to handle a steep learning curve
  • • Ability to build long-term relationships
  • • Bilingual (Spanish, German, or French) a plus
  • • We especially want positive people who can contribute to a positive work environment.


Job Duties

Incumbents in this position will be the first point of contact for current customers. Job duties and responsibilities will include, but are not be limited to:

  • • Communicate with customers via phone or email to provide prompt and courteous service
  • • Provide sales quotations for new products in a timely fashion
  • • Follow-up on sales quotations
  • • Answer (via telephone or email) customer questions or route to appropriate personnel as necessary
  • • Provide general customer support and customer relations via email/telephone
  • • Become a product knowledge specialist
  • • Must follow all procedures established for ISO 9001 Quality Management System
  • • Comprehensive training program will be provided
  • ** No telemarketing, no cold calling, no outside sales activities.

Physical & Other Requirements
  • • Must be able to type at least 30 WPM.
  • • Sitting, standing, and walking for extended periods of time required.

All applicants must be authorized to work in the United States of America.

Climet is proud to be an Equal Opportunity Employer.  Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.

Job descriptions are not all-inclusive. Tasks, duties and responsibilities may change for personal growth, organizational development and/or evolution of new technologies.

Notification to Recruiters and Staffing Agencies:

Please, note that Climet Instruments Company has an internal recruitment department, and does not work with external recruiters or "head hunters".  Climet may supplement that internal capability from time to time with assistance from temporary staffing agencies who have a written agreement with Climet. Recruiters and staffing agencies are directed NOT to contact Climet (or any of our employees) directly in an attempt to present candidates. Climet will not accept resumes from any source other than directly from our internal HR department. Climet will not pay a fee for any placement resulting from the receipt of a resume for which the Climet does not previously have a written contract or agreement signed by Climet's General Manager. Any candidate for whom an agency has submitted a resume will be considered to have been referred by the organization to Climet free of any charges or fees. Climet disclaims and rejects any liability under any agreement purported to be accepted based on negative consent, negotiation with a candidate, performance, or any means other than the signature of the General Manager of Climet.